Springs broke on the garage door and the customer couldn’t open it safely without feeling the tremendous weight.
To prevent injuries when garage door springs break, certain precautions become a must. We advised the customer to wait until our technician arrives (which took under thirty minutes) as trying to replace a broken garage door springs without proper experience can become very dangerous. Our technician then secured the position of the door on ladders and replaced the broken spring for Mr. Gulg. Before finishing, he applied lubrication to the new unit as well as the door rollers and hinges for optimal movement.
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